Mechuni Private limited (“us”, “we”, or “Mechuni”, which also includes its
affiliates) is the proprietor and publisher of the internet source
(“Website”) on the World Wide Web as well as the software applications provided by
Mechuni including but not limited to mobile application. (“Mechuni”).
We respect your privacy and we are committed in protecting your personal
In general, you can visit our website without identifying yourself or providing
personal information. There are times when we may need personal information from
If you avail any of the services on the Website or the App provided by Mechuni and
give us your information. You hereby are deemed to have read, agreed and understood
You have agreed and given us the authority to collect, use, share and disclose any
such individual and give consent on behalf of such other. Thereby giving Mechuni the
right to use, collect, disclose the information of such person.
The type of information collected from the Users is Personal Information (as defined
paragraph 2 below).
The purpose, means and modes of collection, usage, processing, retention and
destruction of such information; and
How and to whom Mechuni will disclose such information.
1. INFORMATION COLLECTED.
Information is collected by the means of registration form during the user using
our web portal or our mobile app. The information will be mainly collect by the
means of web application or mobile application. The information also will be
collected during user call with the customer care to cross verify the users concerns
regarding the booking and his bank details, if for refund.
The information which is collected by us is personal information. Personal
Information under the SPI rules means any information that may be used to
identify an individual. This includes but is not limited to: first and last name,
address, mobile number, date of birth and Location.
If any information is made available to the public and is easily accessible by them
then such information is not regarded as personal information under the Rightsto
Information Act, 2005.
2. USE OF INFORMATION.
The personal given by you or for the person whom you are representing, any such
information collected will be used solely for the purpose of Mechuni to improve
your service experience.
User personal details like First name & Last name, phone number, Location, Date
of Birth will be collected for the purpose of providing services by Mechuni.
Location of the user & Permission of Camera will be detected/accessed only after
he/she gives us the permission to locate his address/Camera & Gallery access.
The information provided is also used to improve the services provided by
given the rights to use any content provided by you for communication purpose
so as to improve the booking appointments and for obtaining any feedback
regarding the services provided to the User and resolving customer service
supported related issues. You hereby agree that mechuni can contact you by the
details provided, to complete any transaction if it is not completed by you.
MechUni will not sell/Trade your personal information to External parties.
3. Changes to this Statement
We may modify or revise the Policy from time to time and shall accordingly notify
Platform with an updated date of revision. We shall endeavour to review, revise,
update, modify, amend or correct the Policy on a regular and routine basis,
especially whenever a significant update is made to the technology employed by
us. You must periodically review the Policy for the latest information on our
practices. In the event you continue to use the Platform and our Services after any
update in the Policy, your use of the Platform shall be subject to such updated
policy. Your continued usage of Services posts any amendment would deem to
mean that you accept and understand the revised Policy. Further, we retain the
right at any time to deny or suspend access to all, or any part of, the service to
anyone who we reasonably believe has violated any provision of this Policy.
4. Your Consent
We believe that every user of our Services/products/Platform must be in a
position to provide informed consent prior to providing any Information required
for the use of the Services/products/Platform. By registering with the Platform,
you are expressly consenting to our collection, processing, storing, disclosing and
handling of your Information as set forth in this Policy now and as amended by us.
Processing your Information in any way, including, but not limited to, collecting,
storing, deleting, using, combining, sharing, transferring and disclosing
information, all of which activities will take place in India.
This Policy shall be enforceable against you in the same manner as any other
written agreement. By visiting or accessing the Platform and voluntarily providing
us with Information, you are consenting to our use of the Information in
refuse or withdraw your consent any time or alternatively choose to not provide
us with any Information. Under such circumstances, we may be unable to render
Such an intimation to withdraw your consent can be sent to
firstname.lastname@example.org & email@example.com.
6. HOW WE PROTECT THE DATA OR INFORMATION COLLECTED.
We implement a variety of security measures to maintain the safety of your personal
information when you register with us. Mechuni takes all requisite measures to
that the information disclosed by you is fully encrypted and is not accessible by an
when you visit certain web pages. It is used to identify yourself to a website when
revisit it, to load your preferences and to track the pages you have visited. The
personal information held in such a cookie is information you have provided. You
the choice of whether or not to accept cookies by means of your browser settings,
although you may not be able to use certain features and functionalities of the
you do disable them.
By accessing our Website or App you agree to the terms and conditions, and the
policy therein. You hereby agree that you are the user of this website and give
the right to access, use, collect, process and store the personal information which
by you whether either if it is for yourself, the person who are presenting.
We may alert you by email or phone (through RCS/ SMS/ Phone Call) to inform you
new service offerings or other information which we feel might be useful for you.
10. QUESTION AND NOTIFICATIONS CHANGES.
This Privacy Statement was last updated on August 31st, 2022.
without any prior notice to the users and the practitioners. However, when the
policy is changed, the user will be given a notice by display on the website or
changes made in
terminate and deactivate your account or the account of the person who is
you or the animal for whom the account has been created. You hereby deem to
If you have any questions about the Privacy Statement or would like to access or
your identifiable information, please contact: firstname.lastname@example.org &
Further, please note that the MechUni Platform stores your data with the cloud
of Amazon Web Services provided by Amazon Web Services, Inc., which may store
data on their servers located outside of India. Amazon Web Services has security
measures in place to protect the loss, misuse and alteration of the information,
Web Services are detailed in https://aws.amazon.com/privacy. In the event you
questions or concerns about the security measures adopted by Amazon Web
you can contact their data protection / privacy team / legal team or designated
grievance officer at these organisations, whose contact details are available in
policy, or can also write to our support team.